This year's survey has brought many surprises. The first is the breakthrough of Lexus' decade of success: not Toyota's luxury brand, but Hyundai's sister brand: Genesis tops the trust list. Toyota also slipped to fifth place, which, of course, is still not that bad - more interestingly, Buick has been pushed off the podium by a brand that is not available anywhere in America or China.
The Japanese were reassured by the category rating: Toyota's four models, Lexus's two models proved to be the most reliable in its size class. And Lexus ES (not the current one, but the one made three years ago) reached the top of the charts with just 52 failures per 100 cars. Although JD Power's recent VDS survey looked only at the North American market, it is hardly an exaggeration to say that the previous Lexus ES is the world's most reliable car - a pity that it is no longer available.
When it comes to all podium positions, there are 8-8 cars represented by Chevrolet and Toyota. BMW and Lexus are among the premium manufacturers with five cars.
He was also a negative hero in this year's survey, and we're not talking about the military drivers here, but Tesla, which refused to cooperate with JD Power and did not release customer data to contact them. It is no coincidence that another company, Consumer Reports, found serious problems with Tesla models earlier in the year under review (2017).