As reported, up to now, the companies concerned have not fully implemented some of their commitments that the European Commission and EU consumer protection authorities fully comply with EU consumer protection laws.
The published evaluation found that Enterprise and Sixt had finally made all the necessary changes. Avis undertook to make the remaining changes until May. Europcar, which is already part of Goldcar, will implement the remaining changes until June. Hertz is committed to making all the necessary changes by the first quarter of 2020 at the latest.
Companies have undertaken to include all charges in the total booking price. This fee must include any additional costs, including certain fuel charges, airport charges, the so-called young driver's surcharge or the one-way car rental fee, if the place of return is different from the place of admission.